Walden University retains its academic records based on the guidelines recommended by the American Association of Collegiate Registrars and Admissions Officers (AACRAO).
Walden University retains its academic records based on the guidelines recommended by the American Association of Collegiate Registrars and Admissions Officers (AACRAO).
The Family Educational Rights and Privacy Act (FERPA) of 1974 affords students certain rights with respect to their education records. These rights include the following:
Family Policy Compliance Office
U.S. Department of Education
400 Maryland Avenue, SW
Washington, DC 20202-5901
The Solomon Amendment is a federal law that requires Walden University to provide certain student information to military recruiters. The Department of Education has determined the Solomon Amendment supersedes FERPA; therefore, Walden is obligated to release requested “student recruiting information” if contained in a student record. Student recruiting information may include the student’s name, address, telephone number, email address, age or year of birth, place of birth, class level, current major, and most recent educational institution attended. Information released is limited to students enrolled in the current semester or the previous semester.
Under FERPA, currently enrolled students have the right to request suppression of designated directory information. If a student requests that their directory information be withheld under FERPA, this protection will be honored under the Solomon Amendment and the student’s records will not be released. To request suppression of directory information, students and alumni can submit a written request to the Customer Care Team at reghelp@mail.waldenu.edu at any time.
The university may disclose public, or directory, information at its discretion. Under FERPA, currently enrolled students and alumni have the right to request suppression of designated directory information. To request suppression of directory information, students and alumni can submit a written request to the Walden Registrar at reghelp@mail.waldenu.edu at any time.
Information other than directory information is not public and may not be released except under certain prescribed conditions. Non-releasable information includes the following:
Student Self-Service
Students are responsible for keeping their contact information accurate and current. Students may update their personal email, phone number, and billing, shipping, or permanent address on their myWalden university portal or by emailing changes to infochanges@mail.waldenu.edu. At any time, request for updates to all student contact and identification information may be emailed to infochanges@mail.waldenu.edu.
Social Security Number
Students requesting corrections to their Social Security Number must submit an email request to infochanges@mail.waldenu.edu. Such requests much include a copy of the student’s social security card. Significant changes to a student’s Social Security Number may require additional verification documentation, such as proof of approval by the Social Security Administration of the change. All documentation will be maintained by the university to authenticate changed data.
Legal Name
Students requesting corrections or changes to their legal first or last name must submit an email request to infochanges@mail.waldenu.edu. Such requests must include a copy of legal documentation of the requested change or correction. Legal documentation can be a copy of a driver’s license; Social Security card; marriage certificate; or court order, such as a divorce decree. Legal name changes need to reflect the exact name on the legal documentation provided: chosen names, preferred names, nicknames, middle names, alternate spellings, or abbreviations cannot be used in official university records,* unless these are confirmed as legal names.
* Official University Records are defined as transcripts; program progress guides; degree audit orcredential verification documentation; federal student-aid related documents; tax verification documentation; military-services documents; reports to federal, state, or other authorizing bodies; or any record which contains non-public information as described in the Disclosure of Student and Alumni Information.
University Email Address
In accordance with Walden’s Email Policy, Walden University provides all students with a dedicated WaldenU email address. Unless specified otherwise, the university email address will default to use of the student’s legal name.
An official ID card includes a student’s first name, last name, and student ID number and is available for printing through the myWalden portal. For more information, students can email support@mail.waldenu.edu.
Walden University is a member of Adtalem Global Education, Inc. www.adtalem.com
Walden University is certified to operate by SCHEV
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