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(5 credits)
Students in this course have the opportunity to gain working knowledge of the requisite skills, concepts, and methodologies that managers and team members use to conduct a business process redesign (BPR). Through weekly readings of literature and contemporary articles, students learn about the manager's role in the business process as well as the function of BPR. They examine the function of information systems as enablers for business process design. They also learn how to analyze business processes and redesign them for dramatic results. Reinforcing the practical application of concepts, students demonstrate their critical-thinking and problem-solving skills through a case study assignment in which they solve a real-world problem using BPR.
Pre-requisites
- ISYS 3001