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(5 credits)
Students in this course examine how public safety leaders find solutions to major issues confronting their operating systems, both organizations and communities, through research, analysis, planning, and decision making. They adapt classic business management techniques and leadership principles to public safety operations. The concepts of "first planner" and "first responder" are introduced. Solutions and alternatives to varied situations confronting public safety managers are developed. Emphasis is on systems approaches, environmental analyses, contingency planning, implications for change, coordination, and controls.